Free trial
Every new subscription starts with a 14-day free trial. You will not be charged during the trial. If you cancel before the trial ends, you are never billed.
How to cancel
You can cancel anytime — no phone call required:
- In the app: Account → Manage billing → Cancel subscription, or
- Email hello@mavtrax.com and we'll cancel it for you.
When you cancel, your subscription stops renewing and your access remains active until the end of the period you've already paid for.
Renewals & refunds
- Auto-renewal: subscriptions renew automatically (monthly at $4.99 or annually at $49.99) until cancelled.
- Monthly plans: we do not provide refunds or credits for partial months. Cancel anytime to avoid the next charge.
- Annual plans: if you cancel an annual plan within 14 days of a renewal charge and haven't actively used the Service in that period, contact us for a full refund. Otherwise, annual plans are non-refundable but remain active until the end of the term.
- Billing errors: if you were charged in error, email us within 60 days and we'll make it right.
Contact
Theory Road LLC · hello@mavtrax.com