MAVTRAX is a property owned and operated by Theory Road LLC. This Privacy Policy explains how Theory Road LLC ("MAVTRAX," "we," "us," "our") handles information in connection with the MAVTRAX app and mavtrax.com (the "Service").
1. Information we collect
- Account & billing: your email address and subscription status. Payment details (card number, billing address) are collected and stored by our payment processor, Stripe — not by us.
- Usage: basic, aggregated usage and device information to operate and improve the Service (e.g., that the app loaded, errors, general analytics).
- We do not sell your personal information.
2. How we use information
To provide the Service, manage your subscription and billing, send you transactional messages (such as a sign-in link), provide support, and improve and secure the Service.
3. Service providers
We share information with vendors who process it on our behalf, including Stripe (payments & subscription management), Vercel (hosting), and our email provider (transactional email). They are bound to use it only to provide their services.
4. Children's privacy
The Service is intended for coaches and adults (18+) and is not directed to children under 13. We do not knowingly collect personal information from children. The current Service does not collect information about individual youth athletes. If future features involve athlete data, we will provide appropriate notices and obtain any consents required by law (including COPPA where applicable).
5. Data retention
We keep account and billing records for as long as your account is active and as needed for legal, tax, and accounting purposes. You may request deletion of your account data by contacting us.
6. Your choices & rights
You may access, correct, or delete your account information by emailing hello@mavtrax.com. Depending on where you live, you may have additional rights under laws such as the CCPA/CPRA or GDPR; contact us to exercise them.
7. Security
We use industry-standard measures to protect information, but no method of transmission or storage is 100% secure.
8. Changes
We may update this Policy; material changes will be posted here with a new date.
9. Contact
Theory Road LLC · hello@mavtrax.com